Privacy Policy
*1. Introduction*
Your privacy rights and protection of personal information are significant to Japan Gates, Inc. (“Japan Gates” or “we”). We understand the importance of acting responsibly when you provide us with information about yourself. Japan Gates may collect and process the personal data of its website visitors under certain circumstances: (i) where it is necessary to provide the visitor with adequate services and products, or where there are other legitimate interests to Japan Gates; (ii) where it is necessary for the performance of a contract between the visitor and Japan Gates or for procedures prior to the execution of a contract; or (iii) where Japan Gates has obtained the prior explicit consent of the visitor.
The following discloses our information collection and usage practices for https://japan-gates.com and its sub-domains (collectively our “websites”). While these websites may contain links to third-party websites, Japan Gates is not responsible for the privacy practices followed by non-affiliated companies.
*2. General Principles and Legitimization for Processing*
“Personal Information” as used in this Privacy Policy means any information relating to an identified or identifiable natural person. Personal Information includes, for example, your name, your mailing address, your telephone number, your e-mail address, or other information that identifies you or makes you identifiable. Information that by itself cannot be used to identify you or make you identifiable does not qualify as Personal Information.
Japan Gates will use Personal Information it has acquired for the purposes shown under each item of Information We Collect stated below, as well as:
– To comply with legal obligations that Japan Gates should abide by or to process it for public interests or during an operation conducted for exercising public authority granted to Japan Gates; and
– To process it for legitimate interests sought by Japan Gates or a third party except where such interests are overridden by the interest of fundamental rights and freedom of the Personal Information.
*3. Information We Collect*
You may be visiting our websites for various reasons. For the purpose of this Privacy Policy, we will classify these reasons as (i) Browsing, (ii) Submitting Forms, and (iii) Creating a User Account. Please note that not all activities may be available on our websites at a given time. For each different type of activity, we collect and store different types of data for the following reasons. Furthermore, when we use cookies, the Cookie Policy shall be part of this Private Policy.
(i) Browsing
When you are browsing or navigating through our websites, we collect information about your computer and the pages you visit on our websites. This information may include but is not limited to, browser and device information, data collected through automated electronic interactions, application usage data, content information based on your individual interests, demographic information, geographic or geo-location information, statistical and aggregated information.
The purpose of Japan Gates’ use of the Personal Information shall be as follows:
– To create research, an analysis, or a report us to enable us to improve the navigation and structure of our pages or the contents of pages (Web Analytics) so that we can provide more value when a visitor finds information more quickly or when they find what they are searching for on our website.
The provision of such Personal Information is not a legal requirement, and you are not obligated to provide it; however, if required information, like browsing history, has not been provided, this may lead to an inability to provide, in whole or in part, services being provided by the Japan Gates Website. For details on information collection, please refer to our Cookie Policy.
(ii) Submitting Forms
Specific pages of our Website include an exclusive form by which the visitor provides contact information such as name, phone number, and e-mail address.
The purposes of Japan Gates’ use of such Personal Information are:
– To enable you to transmit inquiries, information, and feedback concerning our services and solutions;
– To meet the visitor’s request for free consultation;
– To enable you to receive survey results; and
– With your consent, to provide you with various kinds of information related to our business, which aims to be of interest to you and your organization (includes marketing information).
Whether to provide the required information or not will be absolutely left to your determination. The provision of such Personal Information is not a legal requirement, and you are not obligated to provide it. However, if the required information has not been provided, this may lead to an inability to provide, in whole or in part, services being provided by the Japan Gates Website. Japan Gates keeps all information directly collected confidential and will use the information only for the particular purpose stated at the point of collection. Japan Gates will seek your specific permission for any additional use. You may also unsubscribe from mailing lists on any of our sites anytime. To unsubscribe from our mailing lists, please contact us at info@japan-gates.com. Japan Gates will never barter, trade, or sell access to your information without your specific consent.
(iii) Creating a User Account
When setting up an account on the Japan Gates Website (hereinafter referred to as the “User Account”), Japan Gates may request the provision of Personal Information such as name, e-mail address, and phone number. Furthermore, Japan Gates may request entry of payment method details and an accurate address.
The purposes of Japan Gates’ use of the Personal Information shall be as follows:
– To manage the participant’s information when the visitor takes part in an event to be held by Japan Gates or its business partner and to provide products and services upon the request of the visitor;
– When the visitor purchases a product, service, or other goods being sold by Japan Gates, to appropriately provide or deliver the said service, merchandise, and the like or to conduct a billing operation;
– To contact the visitor with respect to the account or a transaction with Japan Gates and to transmit any changes in Japan Gates’s policy; and
– To provide support such as product updates, a change of service, or any other similar information.
In addition, Japan Gates will use Personal Information of the visitor for legitimate interests of Japan Gates, such as conveying information relating to the function of the Japan Gates Website, the release of a new product and service development, or advertising Japan Gates products and services, in accordance with this Privacy Statement (including but not limited to GDPR Article 6 paragraph 1 (f)). The provision of such information is a requirement necessary for concluding a contract, by which Japan Gates will provide services to the visitor including but not limited to those who are a party under GDPR Article 6 paragraph 1 (b). If the required information has not been provided, this may lead to an inability to provide, in whole or in part, services being provided by the Japan Gates Website. Any User Account data will be stored only until you decide to terminate your User Account. In case we are obliged to further store your Personal Information due to statutory retention requirements, your Personal Information will be barred from further use by Japan Gates and will be stored only until such retention periods expire.
4. How We Treat Your Information
Japan Gates understands the need for user privacy and maintains reasonable and appropriate security procedures to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information. The access given to employees is restricted to their need for such information for business purposes.
(i) Third-Party Information Storage
We may share your Personal Information with third-party vendors, consultants, and other service providers (for example, website analytics companies, marketing software, and others) to perform tasks on our behalf within the scope and extent as described in the Section “Information We Collect”. None of these service providers are allowed to use the Personal Information they receive from us for any other purpose than to perform the contracted services we have contracted them to perform. Like Japan Gates, they will never barter, trade, or sell access to your information.
We are cooperating with our overseas subsidiaries, affiliate companies, and business partners to provide the best solution for our customers. For that reason, please be noted that one of our subsidiaries, affiliate companies, and/or business partners may take over the inquiry, and we may need to disclose the information received from the inquiry, which may include personal information. When selecting our business partners, we take into account their data handling processes.
Japan Gates will also obtain your consent before sharing your Personal Information with any third party that is not acting as an agent or vendor to perform tasks on our behalf or to use the information for a purpose materially different from the purpose for which it was initially collected or subsequently authorized by you. An exception to this will be (among others) where Japan Gates’ processing of Personal Information is necessary for compliance with a legal obligation under an applicable law.
If we decide to sell, buy, merge, or otherwise reorganize businesses in some countries, such a transaction may involve the disclosure of Personal Information to prospective or actual purchasers, or the receipt of such information from sellers. It is our practice to require appropriate protection for Personal Information in these types of transactions.
(ii) Data Retention Policy
Japan Gates retains personal data, as necessary, for the duration as the purpose of the collection reasonably and appropriately requires. We may also retain personal data for longer than the duration as the purpose of the collection reasonably and appropriately requires should we need to retain it to protect ourselves against legal claims, use it for analysis or historical record-keeping, or comply with our information management policies and schedules when laws applicable to Japan Gates require. If you request that we delete your personal data, Japan Gates will make reasonable attempts to delete all instances of the information in its entirety. For requests for access, corrections, or deletion, please refer to the “Contact Us” section of this Privacy Policy.
(iii) User Forums
You should be aware that whenever you publicly disclose information online, information could be collected and used by others. Japan Gates is not responsible for any action or policies of any third parties who collect information that users publicly disclose in any such forums on our websites.
5. Privacy Policy Updates
Japan Gates reserves the right to make changes to this Privacy Policy from time to time.
6. Contact Us
If you have any questions about our Privacy Policy and Cookie Policy, please contact us.
Data controller:
Japan Gates, Inc.
Phone:+81-3-6403-3559
Location:〒104-0061, Ginza Wall Building UCF501 6-13-16 Ginza, Chuo-ku, Tokyo
E-mail: info@japan-gates.com
7. Data Usage for Tourism Purposes
In addition to the general principles outlined above, Japan Gates may use the personal information collected for specific purposes related to the tourism industry, including but not limited to:
Facilitating travel bookings, reservations, and ticket purchases for tours, accommodations, transportation, and other travel-related services.
Personalizing and tailoring travel itineraries, recommendations, and experiences based on the preferences and interests of the traveler.
Providing customer support and assistance throughout the travel planning and booking process, as well as during the travel experience itself.
Communicating important travel-related information, updates, and alerts to travelers before, during, and after their trip.
Analyzing travel trends, behaviors, and preferences to improve our tourism services, marketing strategies, and customer experiences.
8. Data Security Measures for Tourism Services
Japan Gates is committed to implementing robust data security measures to safeguard the personal information of travelers and ensure its confidentiality, integrity, and availability throughout the travel planning and booking process. These measures may include:
Secure encryption protocols for transmitting sensitive data, such as payment information, during online transactions and bookings.
Regular monitoring, testing, and auditing of our information systems and networks to identify and address potential security vulnerabilities or breaches.
Compliance with industry standards, regulations, and best practices for data protection and privacy, including the General Data Protection Regulation (GDPR) and relevant tourism industry guidelines.
Training and awareness programs for our staff and partners to promote a culture of data security and privacy awareness within the organization.
9. Third-Party Partnerships and Tourism Collaborations
In the course of providing tourism services, Japan Gates may collaborate with third-party vendors, suppliers, and service providers to fulfill travel bookings, reservations, and arrangements on behalf of our customers. These partnerships may involve the sharing of personal information with trusted partners for specific tourism-related purposes, such as:
Booking accommodations, flights, tours, activities, and other travel services through third-party travel agencies, operators, and aggregators.
Sharing traveler information with destination management companies, local guides, and tour operators to facilitate on-the-ground support and assistance during travel.
Providing access to travel insurance, medical assistance, and emergency services through third-party insurance providers and assistance companies.
Japan Gates will ensure that any third-party partnerships or collaborations involving the processing of personal information for tourism purposes comply with applicable data protection laws and regulations, and that appropriate contractual safeguards and measures are in place to protect the privacy and security of traveler data.